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> Faq |
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Frequently Asked Questions |
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Do you charge any setup fee or monthly rental to use the services ?
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No. It is FREE to register and you receive Free test credits to check our services.
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Registration requires my mobile no. Is my mobile operator going to charge me any
thing ?
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No, your password will be sent on your registered number in order to prove your
authenticity. Delivery of your message is our responsibility, so you need not to
pay anything to your operator for sending SMS from our portal.
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How much have I to pay to send a message ?
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Opening an account with us is Free. We also provide some free test credits in your
account to try our services. One Credit is deducted for every message your send
from your account (2 or more credits are charged for international SMS). You can
re-charge your account any time when you run out of credits.
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What is credit ?
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Message of (1-160 Character) = 1 Credit. So 1 Credit is utilized to send a message
to any mobile network (GSM or CDMA) in India.
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How can I buy the credits? I do not even have a bank account.
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You have to login to your control panel to avail this facility. After you login
to your control panel you will have the option of Buy SMS credits. You can re-charge
your account by purchasing credits through online (Credit Card) or Offline payment
options. In online option, your credits are transferred immediately to your account,
however in case of offline payment, credits will be transferred after realization
of payment. You can also send a cheque/demand draft. If you do not need a bank account
you can send us the required amount through DD. On realization of your payment your
credits will be transferred to your account within 2-5 hrs. Please send a support
request at support@smskiya.com
after you made any such transaction, mentioning your userid or registered mobile
number, amount and last 3 digits of your account number is possible .
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What is the validity of Credits I purchase ?
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You will get unlimited validity (Limited offer).
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Is there any monthly rental or minimum charges or commitment ?
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No, there are no rental or minimum monthly charges. Just purchase the credits as
and when you need them.
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Which are the operators in India where we can send SMS ?
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You can send SMS to almost any operator in India including GSM & CDMA.
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Can I send messages to other countries ?
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Yes. (On request only)
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What is a Sender Id ?
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Sender Id is a max of 11 digit Alpha numeric code used to send message using your
company name. Due to technical restriction some CDMA operator do
not accept SMS
bearing Alpha numeric Sender Id. In these cases, our default GSM Sender Id will
be replaced automatically with alpha numeric id. You can also creat and use your
GSM sender Id for sending SMS to these operators on written approval. You can create
maximum three sender Ids including our default Sender Id "smskiya.com".
Remember
this facility is available to our paid users only after due approval and verification.
Note: Must send a support request to create and use your new Sender Id for approval.
In case of violation of the norms your account may be suspended for further use
without prior notice.
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I did not find my question on your FAQ list.
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Kindly mail us all your queries or suggestions at
support@smskiya.com
. We will be happy to serve you better.
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